garuda188 Platform Privacy Notice

This page describes what we collect when you use garuda188 and how we keep that data protected. We at garuda188 collect personal information only for account verification, payment processing, fraud prevention, and service improvement. We encrypt all sensitive data, store it securely, and never share it with third parties except where required by law or to process your transactions.

Our privacy practices comply with applicable data protection regulations. We are transparent about what we collect, why we collect it, and how long we retain it. You have rights over your data: you can request a copy of what we hold, request corrections, or ask for deletion subject to legal holds. This notice explains those rights and how to exercise them.

We update this privacy notice periodically to reflect changes in our operations or applicable law. We notify you of material changes via email or in-app message. Your continued use of garuda188 after notification means you accept the updated notice.

What Data We Collect on garuda188

We collect personal data in several categories. During account registration, we collect your email address, full name, date of birth, and contact phone number. For Know-Your-Customer (KYC) verification, we collect your national identity document (such as a KTP) and proof of current address. These documents are uploaded directly to our secure servers and encrypted immediately upon receipt.

When you deposit or withdraw on garuda188, we collect payment information: your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), transaction amounts, and timestamps. We do not store full bank account numbers or card details; payment processors handle that information directly. We collect your IP address, device type, and browser information for security and fraud detection.

We also collect gameplay data: your betting history, game selections, account balance changes, and login timestamps. This data helps us calculate your tier status, weekly cashback, and detect suspicious patterns. We do not collect biometric data, health information, or any sensitive personal data beyond what is necessary for account verification and payment processing.

How We Use Your Data on garuda188

We use your personal data for specific, legitimate purposes. We verify your identity and address to comply with anti-money-laundering (AML) and Know-Your-Customer (KYC) regulations. We process your payment information to execute deposits and withdrawals through your chosen payment method. We monitor your account activity to detect fraud, unauthorized access, and bonus abuse.

We use your gameplay data to calculate your tier status, weekly cashback eligibility, and referral rewards. We analyze aggregate (non-personal) data to improve our platform, understand user preferences, and develop new features. We may contact you via email or phone to notify you of account changes, promotional offers, or service updates. You can opt out of promotional communications through your account settings.

We do not use your data for automated decision-making that produces legal or financial effects without human review. If we suspect fraud or policy violations, a human team member reviews the evidence before taking action.

Data Storage and International Transfer

We store your data on secure servers operated by garuda188 and trusted third-party providers. Our servers may be located outside your jurisdiction. By using garuda188, you consent to your data being transferred to and stored in jurisdictions outside Indonesia if necessary for service delivery. We apply the same security standards to all data regardless of storage location.

We retain your personal data for as long as your account is active and for a period after account closure to comply with legal obligations and resolve disputes. KYC documents are typically retained for seven years unless you request deletion and no legal hold applies. Gameplay data is retained for at least three years for audit and compliance purposes. You can request deletion of your data subject to legal holds by contacting our support team.

We at garuda188 treat your data as a trust. We encrypt it, store it securely, and use it only for the purposes you have consented to. We never sell your data to third parties.

Third-Party Processors and Sharing

We share your data with third-party service providers only when necessary to deliver our service. Payment processors (such as mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment) receive payment information to process your deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only to execute transactions.

We may share data with law enforcement, regulators, or courts if required by law or legal process. We do not share your data for marketing purposes to unrelated third parties. We do not sell your data. If we engage a new third-party processor, we update this notice and notify you of the change.

Your Rights Regarding Your Data

You have the right to request a copy of all personal data we hold about you. You can request corrections if you believe your data is inaccurate. You can request deletion of your data subject to legal holds and compliance obligations. You can request restriction of processing in certain circumstances. You can object to certain uses of your data.

To exercise any of these rights, contact our support team through your garuda188 account dashboard or email us directly. We respond to data subject access requests (DSARs) within 30 days. If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on garuda188 to remember your login status, store your preferences, and analyze how you use our platform. Essential cookies are necessary for the platform to function; you cannot disable them. Analytics cookies help us understand user behavior and improve our service. You can disable non-essential cookies through your browser settings, though this may affect your experience.

We do not use cookies to track you across unrelated websites. Third-party analytics providers (such as Google Analytics) may place cookies on your device; their use is governed by their own privacy policies. We do not control third-party cookies, but we ensure they comply with applicable privacy regulations.

Security Measures We Implement

We protect your data using industry-standard encryption and security practices. All data transmitted between your device and garuda188 is encrypted using SSL/TLS protocols. Your password is hashed using cryptographic algorithms; we never store it in plain text. Payment information is processed through PCI-DSS-compliant gateways and not stored directly on our servers.

We monitor our systems continuously for unauthorized access and suspicious activity. We conduct regular security audits and penetration testing. We maintain access controls so only authorized staff can access sensitive data. We require staff to sign confidentiality agreements. Despite these measures, no security system is completely impenetrable; we cannot guarantee absolute protection against all threats.

Children's Data and Age Restrictions

garuda188 is not intended for users under the age of legal majority in their jurisdiction. We do not knowingly collect data from children. If we become aware that we have collected data from a child, we delete it immediately and close the account. If you believe we have collected data from a child, contact our support team immediately.

Contact Us About Your Privacy

If you have questions about our privacy practices, wish to exercise your data rights, or believe we have violated your privacy, contact our support team through your garuda188 account dashboard. We respond to privacy inquiries within 10 business days. You can also lodge a complaint with your local data protection authority if you believe we have violated applicable privacy law.

This privacy notice is effective as of the date shown in your account settings. We reserve the right to update this notice at any time. Material changes will be communicated to you via email or in-app notification. Your continued use of garuda188 after notification constitutes acceptance of the updated notice. If you do not agree to our privacy practices, you may close your account and request deletion of your data subject to legal holds.